While no business can afford to neglect security needs, every business has different needs.
A condominium, warehouse, construction site, building or event has different security risks
and challenges. Using the same security approach for all these businesses can be risky and can
lead to security breaches.
When assessing a security company, the number of security officers a company employs should
not be the determining factor. The approach should include the use of appropriate technology
and equipment to provide security services. At Volantra Security, we provide such a combination.
What Should a Good Security Company Provide?
A good security company should assess and understand your security risks before it can address
them. For a construction site, the security risks can be loss and unauthorized entry. For a
commercial building, the risks can be unauthorized entry by unmanaged visitors.
Prior to engaging a security company, you should assess whether the security company can address
your risks by providing:
- Well-trained security officers
- Management of access to and from the secured premises
- 24-hour operational centre
- CCTV monitoring
- Visitor management
- Incident response
- Security assessments
The good security company should take into account your business and your risks and provide a
security solution based on your needs, and not take a standard approach for all clients.
Importance of 24/7 Operational Support
Incidents can occur at any time, including the early hours of the morning or on off days.
This means that beyond the security personnel who are placed onsite, a Security Agency in
Singapore should have adequate operational support to back them up. At Volantra, our 24/7
Operations and Command Centre provides support for communication, situation monitoring,
situation coordination and response to incidents.
This gives our clients greater peace of mind beyond the security officer(s) who are onsite.
Integration of Personnel and Technology in Security
Technology can improve and enhance security by making processes and systems more transparent
and improving response time. However, security systems should not be designed to completely
replace security personnel.
In addition to security personnel, other security systems in place can include:
- Remote or centralized monitoring and response to alarms and incidents
- Digital reporting and monitoring of security incidents and tours
- Control and management of building access and visitors
- Employee attendance and work activity tracking
- Virtual perimeter/boundary and surveillance
At Volantra, we focus on improving our operational processes and systems by incorporating
security management technology.
Security Should Be Site-Specific
The security needs of each location can vary greatly.
Office and Business Premises
For office and business premises, security measures to safeguard personnel and business
interests can include access control, CCTV, and security patrols.
Residential Premises
For residential premises, security can include access control, CCTV and patrols.
Construction Sites
For construction sites, security can include access control and patrols to deter unauthorized
entry and criminal/civil trespass.
Commercial and Industrial Premises
For commercial and industrial premises, CCTV, patrols and access control can be utilized
to protect business interests.
Events and Conferences
Events and conferences commonly involve the management of attendees, combined with the need
for bag and personal checks, as well as regulating access to the event. Incidents occurring
at an event or conference must also be effectively and efficiently managed.
Adjusting its services to meet the needs of the above would be an indication of the flexibility
of a security company.
Don’t Forget About Security Risk Assessment
Identifying where your security setup is the most at risk is particularly important when
deciding where to deploy security personnel.
A risk assessment can help to identify and prioritize a business’s security concerns.
Other considerations during a risk assessment may include procedures and personnel, as well
as surveillance and access points.
We believe security risk assessment should be integrated with other security services.
Why Us?
A main focus of Volantra Security is to provide operational management and support services
through trained personnel. The range of services provided by Volantra Security includes,
but is not limited to, the management and operation of residential, commercial and industrial
properties, as well as construction and event sites. Volantra Security also offers CCTV and
alarm monitoring services.
In short, the strategy of Volantra Security is to identify and analyze the security concerns
of a client, and to respond by deploying trained and supported personnel.
Compared to other Security agencies in Singapore, this approach is definitely worth considering.
We hope you find the above information useful.
Our goal is to provide integrated security and support services through trained and equipped
personnel.
Frequently Asked Questions
1. What Services Do Security Companies in Singapore Offer?
They provide security officers and related services such as mobile and stationary patrols,
access and visitor management, closed-circuit television (CCTV) and alarm monitoring and
response, incident reporting and response, and related operational support services.
2. What Is the Reason for Conducting a Security Risk Assessment?
The assessment helps to detect shortcomings in the current level of security and may point
to the need for more control over security through additional manpower, monitoring and/or
supervisory procedures.
3. Is It Possible to Adapt Security Services to Different Sites?
Yes, it is possible to adapt security services to different sites. Examples of such sites
may include office and residential buildings, construction and industrial sites, warehouses,
factories, and other events.
4. Does Volantra Offer 24/7 Security Services?
Yes, Volantra offers 24/7 security services.
5. What Are the Factors to Be Assessed When Engaging a Security Company in Singapore?
Some factors may include the company’s workforce, supervision and support services, level
of integration of technology, risk assessment processes, and flexibility in adapting to
the needs of the site.